Privacy Policy and terms and conditions

Privacy Policy

Effective Date: 22-10-2024

1. Introduction

Welcome to the Deer Valley Homestay privacy policy. This document outlines how we collect, use, and protect your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other details you provide when booking or contacting us.
  • Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on our site.
  • 3. How We Use Your Information

    We may use your information for the following purposes:

  • To process your bookings and provide customer support.
  • To send you confirmation emails and updates regarding your reservations.
  • To improve our website and services based on user feedback and preferences.
  • To communicate promotional offers and news related to Deer Valley Homestay.
  • 4. Data Protection

    We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

    5. Sharing Your Information

    We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website or conducting our business, subject to strict confidentiality obligations.

    6. Your Rights

    You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccurate data.
  • Request deletion of your personal information under certain circumstances.
  • 7. Changes to This Privacy Policy

    We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website.

    8. Contact Us

    If you have any questions about this privacy policy, please contact us at:

    Email: deervalleydandeli@gmail.com

    Phone: 094832 36975

    Terms and Conditions

    Effective Date: 22-10-2024

    1. Introduction

    These Terms and Conditions govern your use of the Deer Valley Homestay website and services. By accessing or using our website, you agree to comply with these terms.

    2. Booking and Payments

    All bookings are subject to availability.

    A valid credit card is required to secure your reservation.

    Full payment is due at the time of booking unless otherwise stated.

    3. Cancellation Policy

    Cancellations made 05 days prior to arrival will incur in change of dates , no cancellations will be entertained .

    Cancellations made less than 02days prior to arrival are non-refundable.

    No cancellations or date change will be entertained during the period from 20th December to 5th January which please note .

    4. Check-In and Check-Out

    Check-in time is 12 PM, and check-out time is 11 AM.

    Early check-in or late check-out may be available upon request and is subject to availability.

    5. Guest Responsibilities

    Guests are responsible for any damages incurred during their stay.

    Noise disturbances or disruptive behavior may result in eviction without refund.

    6. Liability

    Deer Valley Homestay is not liable for any injuries or damages that occur during your stay, including but not limited to accidents, theft, or natural disasters.

    7. Changes to Terms

    We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.

    8. Governing Law

    These Terms and Conditions are governed by the laws of India.

    9. Contact Us

    For any questions regarding these Terms and Conditions, please contact us at:

    Email: deervalleydandeli@gmail.com

    Phone: 094832 36975